Incident IQ: The Technology Department Ticket System
Ticket System URL: parkway.incidentiq.com
Incident IQ is our new ticket system for reporting and tracking technology issues. This page will show staff members how to sign in Incident IQ, open a ticket, use the Knowledgebase, and use other features.
- How to sign in to Incident IQ and open a ticket.
- Using Incident IQ
- Logging in
- Information to include
- Ticket Updates
- How to enter a "Quick Ticket."
- How to access the Knowledgebase.