SMARTBoards/Projectors
Projectors and SmartBoards
My laptop screen is not projecting onto my SMARTBoard:
Change projection mode by pressing Windows key + P. Click on "Duplicate" mode.
My SMARTBoard is no longer touch-sensitive:
Move any object (decorations, chair, etc.) that might be touching the board's writing surface. Reconnect SMARTBoard through SMART Settings/Connection Wizard.
My pen does not write where I want it to:
Re-orient board by pressing Keyboard and Right mouse keys on pen tray simultaneously and press firmly on each target.
One (or more) of my pens is not working:
Contact your Technology Specialist to test the pen tray.
My pens are not writing on top of document camera image:
Enable SMART Ink through SMART Settings.
The colors on my SMARTBoard look funny:
Tighten VGA cord at SMARTBoard connection box and at laptop/document camera; replace cord if necessary.
My display does not fill the board:
Have TS check screen resolution, aspect, and graphics driver settings. Realign display to board with Quick Corner from remote control.
My projector is running loudly:
Clean filter with canned air.
There is a red light on my projector:
Unplug projector and contact TS for replacement bulb.
There are blurry and/or pinkish areas on my display:
Projector is failing. Contact TS to order new projector.
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📞 Help Desk Phone: (314) 415-8181
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