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Technology Help Desk - Telecom

Welcome to the Technology Help Desk - Telecom Page

Frequently Asked Questions

  • How do I reset my voicemail password?
    • For voicemail password resets, please contact the Technology Help Desk at 314-415-8181, option 1.

  • Who do I contact if my phone is not working?
    • For any issues related to your new VoIP phone, please contact your building Technology Specialist for assistance.

  • For more information and other frequently asked questions, please review our full FAQ. 


Help with the Mitel Voice over IP Phones (VoIP)

Phone Specific Guides and Training Materials

Mitel 420 Phone
Mitel 420g Phones





Mitel 480 Phone
Mitel 480g and 485g Phone

For additional assistance, please email us at telecomhelp@parkwayschools.net or send us a ticket in parkway.incidentiq.com