How to Get Tech Support

  • Step 1) Try Yourself 

    Before asking for help, first try to research & troubleshoot yourself. Look through your school or district technology webpage, search on Google, YouTube, etc. 

    Step 2) Ask a Friend or Classmate

    During an appropriate time, ask a classmate that you think might know the answer.

    Step 3) Ask a Teacher

    If you gave it your best shot, asked a classmate, and are STILL need help - it's time to discuss the problem w/ your teacher.

    Step 4) Submit a Tech Ticket

    If you're in class, get your teacher's permission to submit a Tech Ticket explaining the problem. 

    Step 5) Receive Support

    A technology specialist will contact you to explain the next steps.