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- FAQ for Parents
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Back to School 2022 FAQs for Parents
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When is the first day of school?
Monday, August 22, 2022.
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I cannot get signed into Infinite Campus. Who can help me?
Please send an email to the Infinite Campus Help Desk or call them at 314-415-8181, option 2.
If sending us an email, please use your email address that is on file for your student's records.
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When can I see my student’s schedule in Infinite Campus?
August 17, 2022.
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Who do I contact to update my household information?
Please send an email to IC-parenthelp@parkwayschools.net.
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My student is new to the district and we did not receive login information. Who do we contact for this?
Use the "New Student Google Sign-In Instructions" document for information.
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My student does not have a Chromebook yet. Where and when can I pick one up?
New students will be given a Chromebook by the school’s Technology Specialist on the first day of school.
Returning students in grades 1-5 will receive Chromebooks on the first day of school.
Returning students going into the 6th grade will bring in their Chromebooks from 5th grade.
Returning students going into the 9th grade will bring their Chromebooks from 8th grade, and trade them in for a new Chromebook. Students will not receive a new Chromebook without turning in their old one. If a student does not have their old Chromebook, a loaner will be provided.
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How do I sign into Schoology?
- Go to www.schoology.com.
- Enter your email address that is on file with Parkway in Infinite Campus as your username. Enter the password you were provided.
- Once you sign in, you should see your dashboard.
- If you have multiple students, you can toggle between students using the drop down menu on the top right of the screen.
If you experience any trouble signing in or accessing your student's coursework, please contact the Technology Help Desk at 314-415-8181, option 1, or helpdesk@parkwayschools.net.
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When will I be able to access my student’s courses in Schoology?
Wednesday, August 17th, 2022.
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What happens if my student needs a Chromebook repair?
Starting this school year, families of students in grades 3-12 will no longer register for Chromebook insurance. Instead, Parkway is moving to a per-incident fine structure for Chromebook damage that is not covered by the manufacturer's warranty (i.e. damaged screens, damaged keyboards, missing/damaged charger, etc.).
When a Chromebook is turned in for repair, the device will be evaluated and repaired by a Parkway technician. A fine will be assessed if a part is required to complete the repair AND the repair is not covered by the manufacturer’s warranty. The amount of the fine will vary depending on the total cost of the parts needed to repair the Chromebook. Repairs that require parts valued under $200 are considered minor and a $25 fine will be assessed. Repairs that require parts valued over $200 are considered major and a $50 fine will be assessed. The fine structure is designed to supplement the overall cost of the repair to Parkway.
Families will be able to view and pay Chromebook repair fines through Rycor (Instructions for accessing), Parkway’s fine recording and processing system. This change aligns Chromebook repair fines with how Parkway collects other fines and fees in the district (library fines, event tickets, etc.) while also removing the need to annually register for Chromebook insurance.
Please contact your Technology Specialist (TS) if you have any questions.