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    Parkway Schools

    Higher Expectations. Brighter Futures.

    District Home
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    • Incident IQ: The Technology Department Ticket System

    Technology

    Page Navigation

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    • Incident IQ: The Technology Department Ticket System
      • Incident IQ: How to Open a Ticket
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    • Incident IQ

      Ticket System URL: parkway.incidentiq.com

      Incident IQ is our new ticket system for reporting and tracking technology issues. This page will show staff members how to sign in Incident IQ, open a ticket, use the Knowledgebase, and use other features.   

      • How to sign in to Incident IQ and open a ticket.
      • Using Incident IQ
        • Logging in
        • Information to include
        • Ticket Updates
        • Email
      • How to enter a "Quick Ticket." 
      • How to access the Knowledgebase.

       

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