How to Recover Drive File Stream

  • If you notice in your Windows File Explorer Program that your Drive File Stream is missing, please perform the following:
    Windows Explorer

     

    1. Click Start > In your list of programs, look for Drive File Stream > Click Drive File Stream.
      Start > Drive File Stream
      Note: If you do not have Drive File Stream listed, please see your building's Technology Specialist or contact the Technology Help Desk at helpdesk@parkwayschools.net or at helpdesk@parkwayschools.net.

    2. At the bottom right of your computer screen, click the UP arrow to show the hidden icons. 
      Taskbar

    3. Click on the Drive File Stream icon. 

    4. If you are not presently signed into Drive File Stream, you will be prompted to sign in. Click the Sign In button, then enter your Parkway Google email address > Click Next. 
      Sign in Drive File Stream

    5. Enter your Parkway Google password > Click Next. 

    6. Next, you may see a Drive File Stream Window, click the right arrow until you see the button to "Open Drive File Stream." Click on that button when it's available. 
      Open Drive File Stream

    7. Drive File Stream will now be open.
      Drive File Stream Window